Privacy Policy

What Information We Collect

Information You Give Us Directly:

• Your name
• Email address
• Phone number
• Payment information (credit card details)
• Details about what kind of photos you want

Information Collected Automatically:

• What pages you visit and how long you stay
• What device you're using (phone, tablet, computer)
• What browser you're using (Chrome, Safari, etc.)
• Your general location (city/state level, not your exact address)
• How you found our website (Google search, social media, etc.)

Form Data:

When you start filling out a contact or download form, we may save your information as you type to help us follow up with you if you don't complete the form.

How We Use Your Information

We use your information to:

• Schedule your photo sessions
• Process payments
• Send you your photos
• Answer your questions
• Improve our website
• Send transactional emails – Booking confirmations, appointment reminders, and session-related communications

Who We Share Your Information With

• Stripe: Processes credit card payments; receives payment information only
• QuickBooks: Processes invoices and payments; receives billing information
• Calendly: Manages appointment bookings; receives name, email, phone, appointment preferences
• JotForm: Collects model release and consent forms; receives form submission data
• CloudSpot: Delivers your photos; receives name and email for gallery access
• Google Analytics: Tracks website traffic and usage patterns; receives anonymized browsing data
• Amazon Web Services (AWS): Hosts our website
• MailerLite: Sends marketing emails; receives name and email address
• Pipedrive: Manages customer relationships; receives contact and communication history
• Gmail: Handles email communications

We never sell your personal information to advertisers or marketing companies.

Cookies and Tracking

Cookies are used to:

• Remember your preferences
• Keep you logged in
• Understand which pages are most popular
• See how people found our website

How We Protect Your Information

Protection methods include:

• Encryption of data in transit
• Secure AWS servers
• Limited access to customer information
• Secure payment processing through Stripe

Your Rights and Choices

You may:

• Request access to your information
• Correct inaccurate information
• Request deletion (except legally required records)
• Unsubscribe from marketing emails at any time. Note: Transactional emails cannot be opted out
• Request data portability

Children's Privacy

Our website is not designed for children under 13. If you're under 13, please have a parent or guardian contact us on your behalf.

Changes to This Policy

We may update this policy from time to time. We will update the "Last Updated" date and notify users of significant changes via email or website notice.

Pennsylvania and USA Laws

We follow Pennsylvania and federal privacy laws. We will never collect your fingerprints or facial recognition data without your explicit written consent.

Contact Us

CTX Ventures LLC dba Chad Isaiah Studios
830 Bay Ridge Ave
Pittsburgh, PA 15226
chad@chadisaiahphotography.com
412-733-8607